November 20, 2009, Newsletter Issue #211: Coupons & Returns

Tip of the Week

When you order anything online with online promotion codes or coupons, make sure you know all the rules and guidelines. Some companies will allow you to return an item that is not satisfactory and get a refund at their local store nearest to you. But not always.

Some specific online promotions are either final sale or require you to mail the purchased item(s) back to the company before getting a refund. Check to see if this is the case, and if so, are you required to pay for the shipping costs?

Everyone has had to return a purchase that did not work out quite like they had expected, but online purchases add that extra element. They can still be your best bet in many cases, but knowing the terms in advance never hurt anyone. If you do not see any information on this matter when making a purchase online, try calling the company’s customer service number and ask them directly.

This can give you a better idea of how online promotion codes will work for you and what you can expect as far as customer service is concerned. Whether you are buying computer games or clothing, kitchen appliances or books, knowing all the terms of promotions you use is always a good idea.

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