March 16, 2007, Newsletter Issue #142: Common Return Policy Statements
Tip of the Week
There are many different things to be aware of regarding return policies and online retailers. Here are some common ones:
*Some stores do not accept returns-period.
*Some will pay the return postage for your return.
*Some expect you to pay return postage for the item.
*Some expect you to pay return postage AND pay a specific percentage as a "restocking fee".
*Some will accept items for exchange only.
*Some will only give you store credit for returns.
*Some will only process a return within a limited time period.
*Some will only accept returns if the item is defective.
Always read the return policy before making a purchase.
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