January 19, 2007, Newsletter Issue #134: 10 Questions Every Shopper Should Ask Before Buying
Tip of the Week
Before you hit the send button for that holiday purchase, there are 10 questions you should ask of your online store:
1) Whatīs the privacy policy?
2) Will my name end up on an e-mail marketing list?
3) Do the seals for privacy and security mean anything?
4) Is there a phone number for your customer service department?
5) Do you charge sales tax?
6) What will be my shipping charges?
7) How will I know if my order has been shipped?
8) What happens if my item is out of stock after Iīve ordered?
9) What should I do if I find my item cheaper elsewhere?
10) How do you handle returns?
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